Policies

Below are all the links to show my policies for your and my protection! Feel free to reach out with any questions or concerns on my contact page. 

Cancellation Terms: 

  • Cancellation received at least 24 hours before the appointment time, a full refund will be issued less a $25 administrative fee. If cancelling the appointment yourself please email caitlyn@soulenergycoach.com for a refund as our online system does not carry this out automatically.
  • Cancellation made within 24 hours of the appointment, no refund and no customer credit will be given.
  • No Show or Late Arrival for any reason forfeits your appointment. No refund and no customer credit in full or partial, no make-up session and no rescheduling will be given.                                                                                                                                                                                                           

The information, products and services provided in the site and by Caitlyn Picerno LLC is for general interest in spirituality purposes only; nothing is intended  to serve as medical or therapeutic advice or treatment. Caitlyn Picerno is not a medical doctor or licensed counselor. All modalities are not to be considered as medical or psychological advice. Please do not use any information or services provided on the site or in a session as a substitute for professional medical advice, diagnosis or treatment. If you have or suspect that you have a health or therapeutic issue, please consult a licensed doctor, therapist or counselor. 


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